AutoSMS - Automatically remind clients of their upcoming appointments via SMS Text
AutoReminder SMS's are sent daily according to your location's open days (set in Location settings) at 3:30 pm Eastern Time (so if you are Pacific time, they go at 12:30 pm). If your location is marked as closed on a day, the reminders for the following day go on the last day open. i.e., if you are closed Sunday, reminders for Monday's appointments are sent on Saturday. So if a client needs to contact you, the store is open to help them.
Any Work Order that is saved with the AutoSMS check box marked will:
Send an SMS using the template with the appointment details as soon as the Save button is clicked
On the business day that your location is marked open, a reminder SMS will be sent to the client at approximately 3:30 pm Eastern Time as above.
*If you un-click the AutoSMS checkmark and save, no further automated SMS messages will be set. If you re-enable and save, the reminder will go according to the schedule above.
Any Work Order that is saved with the AutoSMS check box marked will:
Send an SMS using the template with the appointment details as soon as the Save button is clicked
On the business day that your location is marked open, a reminder SMS will be sent to the client at approximately 3:30 pm Eastern Time as above.
*If you un-click the AutoSMS checkmark and save, no further automated SMS messages will be set. If you re-enable and save, the reminder will go according to the schedule above.
Updated on: 10/24/2021
Thank you!